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Welcome Centre

The Welcome Centre is a one-stop-shop for newcomers in Wood Buffalo to be connected with organizations that cater to their needs. Located in room AC132 of Keyano’s Theatre and Arts Center, the Welcome Centre helps by:

  • Listening to newcomer client’s needs, and matching them with appropriate services in the community.
  • Setting up appointments on behalf of newcomers with services that they wish to take part in.
  • Eliminating frustrations experienced by newcomers, when they find that they are being moved from one organization to another in order to find which service is best catered to their given circumstances

Staff are equipped to help in the following areas:

Work

Jobs
Employers
Resume Workshops
Training for Work
Immigration Supports

Learn

Schools
English Classes
Volunteer Opportunities
Conversation Circles
Secondary Education

Life

Housing
Healthcare
Doctors
Directions
Transportation

Play

Cultural Associations
Community Events
Children’s Activities
CommunityPrograms

All appointments are free of charge. An appointment will begin with a simple in-take process, where a member of staff will ask you a set of questions to better understand your circumstances. If our staff are able to match you with resources in the community, this can be done immediately. If not, our staff keep your information on file, research potential solutions to your needs, and get back to you with additional information once they have been found.

If your needs cannot be met by a service that is currently available in the Wood Buffalo region, we will note the gap in service and work to find a solution.

To book an appointment, please call (780) 791-5186, or email welcome@mcawb.org.